"We interviewed five companies and The Computer Guys were one of the only companies that would commit to providing us with a technician dedicated to our account. Having a dedicated technician is a key advantage. He knows our organization and how to best meet our needs."
"The Computer Guys have the quickest response time that we have ever experienced. All I have to do is make one phone call and I know that our problem will be solved."
First Financial
Corporate Overview
TCG, Inc. provides computer and network maintenance, service, and support to Massachusetts businesses. Since 1987, our strategic approach, technical expertise and commitment to customer service have helped local companies focus more on their core businesses and worry less about their technology.
Our mission is to serve as a portable IT department that leverages technology and lowers risk for our clients. Our comprehensive consulting services involve:
- Assessing a company's current IT situation
- Recommending ways to align technology with business strategy
- Managing the implementation of new technology
- Training users on-site
To ensure you receive the highest quality support, TCG assigns a Primary Technician to each account. This key point person gets to know your business and its people and acts as a first-on-call for service. Backed by TCG's expert Help Desk, the Primary Tech becomes an indispensable IT partner for all service, support and troubleshooting. When your Primary Tech is not available, a team of highly qualified, experienced IT professionals are there to support you and execute TCG's mission consistently and successfully. By staying up-to-date on the latest technologies, our technicians can identify and recommend the specific products and services that best meet your business needs in an efficient, timely, affordable manner.
TCG's services allow companies to save time and money and focus on their core business initiatives. Outsourcing IT service and support to TCG frees internal resources, ensures reliable and responsive service and provides around-the-clock, proactive monitoring and protection of critical business assets.
Partnering with TCG makes good business sense. For companies with five or more computers that need IT support but do not want to hire full-time staff, TCG brings the most cost-effective solution. Companies that work with us enjoy fewer work interruptions, greater freedom to concentrate on their core business and higher profitability.